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Delivery Pricing and Order Cut-off times

London Site - 9 Little Portland Street, London, W1W 7JF.
Service Name Delivery/Collection Time Orders < £540 
(Exc VAT)
Orders > £540 
(Exc VAT)
Standard
Cut-off
DigitRx
Cut-off
Collection for online orders 9:30am - 6:30pm FREE FREE 4pm 5pm
Walk in orders 9:30am - 6pm FREE FREE N/A N/A
Same day within 1/2 mile radius
Delivery within 1 hour
10am - 5pm From £4.99 FREE N/A 5pm
Same day all day within 1/2 mile radius 10am - 4pm From £4.99 FREE 4pm N/A
Same day within greater London
Aim to deliver within 2-3 hours
From 10am Contact Us Contact Us 4pm 5pm

*Only prescription and stock orders can be processed at our London branch, signed orders are currently unavailable. Same day delivery times and prices are subject to change without notice. Please see our terms and conditions for more information or contact us on 01509 357300 for more information.

Head Office – 7 Prince William Road, Loughborough, LE11 5GU.
Service Name Delivery Time Orders
< £540.00 (Exc VAT)
Orders
> £540.00 (Exc VAT)
Standard Cut-off DigitRx
Cut-off Time
Standard
Cut-off
Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas*
DigitRx
Cut-off
Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas*
Standard Delivery 1-3 Days
(For NON FRIDGE LINE goods only)
7am-6pm £6.45 FREE Mon-Fri 4pm Mon-Thur 5pm/7pm Fri 5pm/6pm Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* Mon-Fri 4pm Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* Mon-Thurs 7pm Fri 6pm
Next Day by 1:30pm 7am-1.30pm £9.90 FREE Mon-Fri 4pm Mon-Thur 5pm/7pm Fri 5pm/6pm Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* Mon-Fri 4pm Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* Mon-Fri 5pm
Next Day by 10:30am 7am-10.30am £14.90 £14.90 Mon-Fri 4pm Mon-Thur 5pm/7pm Fri 5pm/6pm Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* Mon-Fri 4pm Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* Mon-Fri 5pm
Next Day by 9:30am 7am-9.30am £23.75 £23.75 Mon-Fri 4pm Mon-Thur 5pm/7pm Fri 5pm/6pm Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* Mon-Fri 4pm Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* Mon-Fri 5pm
Saturday All Day 7am-4pm £24.95 £24.95 Mon-Fri 4pm Mon-Thur 5pm/7pm Fri 5pm/6pm Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* Mon-Fri 4pm Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* Mon-Fri 5pm
Saturday by 1.30pm 7am-1.30pm £34.50 £34.50 Mon-Fri 4pm Mon-Thur 5pm/7pm Fri 5pm/6pm Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* Mon-Fri 4pm Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* Mon-Fri 5pm
Sunday by 2pm
(Ambient only)
7am-2pm £34.50 £34.50 Mon-Fri 4pm Mon-Thur 5pm/7pm Fri 5pm/6pm Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* N/A Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* N/A
Sunday by 2pm
(Fridge line)
7am-2pm £47.00 £47.00 Mon-Fri 4pm Mon-Thur 5pm/7pm Fri 5pm/6pm Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* N/A Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* N/A
Monday by 11am
(Fridge line)
7am-11am £44.90 £44.90 Mon-Fri 4pm Mon-Thur 5pm/7pm Fri 5pm/6pm Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* N/A Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* N/A
Monday by 1.30pm
(Fridge line)
7am-1.30pm £39.90 £39.90 Mon-Fri 4pm Mon-Thur 5pm/7pm Fri 5pm/6pm Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* N/A Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* N/A
Pickup Point Delivery 7am-12pm £9.90 Free over £50 Free Mon-Fri 4pm Mon-Thur 5pm/7pm Fri 5pm/6pm Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* N/A Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* N/A
International within EU 1-2 Day 7am-6pm £42.00 £42.00 Mon-Fri 1:30pm Mon-Fri 1:30pm Mon-Fri 1:30pm Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* N/A Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* N/A
International Worldwide Contact Us Contact Us Contact Us Mon-Fri 1:30pm Mon-Fri 1:30pm Mon-Fri 1:30pm Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* N/A Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* N/A
Same Day Contact Us Contact Us Contact Us Mon-Fri 10:30am Mon-Fri 10:30am Mon-Fri 10:30am Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* Contact Us Northern Ireland, Scottish Highlands, Channel Islands & Remote Rural Areas* Contact Us

 

 

Details

Some remote areas within Aberdeen, Dundee and Perth and other towns may be restricted to Standard (1 to 3 day) delivery or Next day by 1:30pm unless a same day delivery option is requested in time. The order cut-off times may also vary and is always best for you to order online for up to date delivery services available to you. Third party courier policies and services can change without notice and so please check with us if you reside within any remote or rural areas.

 

The order cut-off time for Non-DigitRx clients is 4pm Monday to Friday. For DigitRx clients the order cut off time is 5pm Monday to Friday, however if your order total is over £495 (exc. Delivery and VAT) then you would benefit for an extended 7pm order cut off time Monday to Thursday and 6pm for Fridays.

 

Deliveries on a standard or on a next day before 1:30pm service for orders over £540 (excluding VAT), between Monday to Friday, are free of charge.

 

"Days" are classified as working days Monday to Friday, unless otherwise specified.

 

"Cut off time" is classified as the latest time when we can accept your order for next working day delivery.

 

 

Unless otherwise specified or requested, all orders received and paid for by the cut-off time* (excluding Saturdays, Sundays, Bank Holidays and UK Public Holidays) will be dispatched to reach the confirmed delivery address according to the type of carriage selected at the time of order. Orders received after the cut-off time will be processed for dispatch the next working day. It is the buyer’s responsibility to confirm the address for delivery EVERY time an order is placed. Unless otherwise specified or requested, chilled medicines will be dispatched by a third party courier to arrive the next working day anytime between 7.00am to 1:30pm. Over 98% of packets dispatched using these services will arrive on time the following day, but inevitably there are times when the third party couriers fail to deliver. Under such circumstances, Church Pharmacy cannot be held responsible for consequential loss or damages for delays in delivery. All deliveries need to be signed for and it is the buyer’s responsibility to ensure there is someone to take delivery. We cannot specify delivery times other than within the range of the paid timed deliveries above. If a courier provides you with a more specific delivery time via email/sms, this should be taken as a guide only and this is the courier’s responsibility to ensure timed delivery, not Church Pharmacy.

 

Fridge lines for Saturday, Sunday and Monday delivery can only be dispatched on a Friday upon the express written/ emailed/ faxed instruction of the buyer and entirely at their own risk. In the event of a failed delivery attempt, the buyer must arrange collection of the fridge line items with the courier from the local courier depot or collection point while the items are still within refrigeration temperature. Depots are not usually open all day on the weekend and you must call the depot first and take the required ID when collecting a parcel. International orders with fridge line items are only dispatched Monday to Wednesday (excluding Bank Holidays), unless we receive a specific request in writing by email/fax.

Church Pharmacy will not be held liable for “Pickup” orders placed for delivery to remote rural areas (such as Scottish Highlands, Channel Islands, Aberdeen, Dundee and Perth) or to be received on weekends and/or public and national holidays as they are not guaranteed and may be subject to delays. Fridge line orders must be collected on the same day as delivery to the requested pick up location. Orders that have failed to be collected within a 7 day period will be returned to the sender. Once you have submitted your order, it will not be possible to change the pick up location.