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Private/NHS Prescriptions & Wholesale/Signed Orders - Branch 1

Address: Order Line Ltd T/A Church Pharmacy, No.7 Prince William Road, Loughborough, Leicestershire, LE11 5GU, United Kingdom.
Reg No: 1121625
Opening Hours: 9.00am - 6.30pm
For general enquiries, please email info@churchpharmacy.co.uk

Private/NHS Prescriptions:

Contact Number (1): 01509 357 300
Contact Number (2): 01509 213 439
(for all private prescription enquiries including technical support).

Fax Number (1): 0116 226 4046
Fax Number (2): 0844 504 1312

For general enquiries, please email info@churchpharmacy.co.uk
To send orders, please email orders@churchpharmacy.co.uk

Wholesale/Signed Orders:

Contact Number: 01509 357 347
Fax Number: 01509 357 247
For general wholesale enquiries, please email wso@order-line.co.uk

Address: Order Line Ltd, 1 The Old Bleach Yard, Wards End, Loughborough,
Leicestershire, LE11 3HA, United Kingdom.


Opening Hours: 9.00am - 6.30pm
Contact Number: 01509 357 347
Fax Number 01509 357 247
For general wholesale enquiries, please email wso@order-line.co.uk

Address: Order Line Ltd T/A Church Pharmacy London, 9 Little Portland Street,
London, W1W 7JF, United Kingdom.

Reg No: 9010730

Opening Hours: 9.00am - 6.30pm

(For walk-in orders, please bring photo ID).

Contact Number (1): 01509 357 300
Contact Number (2): 01509 213 439
Fax Number (1): 0116 226 4046
Fax Number (2): 0844 504 1312

Address: Order Line Ltd T/A Signal Pharmacy, 1 The Old Bleach Yard, Wards End,
Loughborough, Leicestershire, LE11 3HA, United Kingdom.

Reg No: 1092784

Opening Hours: 10.00am - 6.00pm

Contact Number: 01509 357 999 (for NHS prescription enquiries only).

Please type any specific or general queries about Church Pharmacy in the Your Message section of this page and a member of our team will get back to you with the relevant information as soon as possible.

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Returns Policy

Ordering Guide
All orders sent from Church Pharmacy and Order Line Ltd should be opened and inspected immediately upon receipt and any issues must be reported within 6 hours of receiving the parcel. For safety and hygiene reasons, we do not allow the return of medicines and medical aesthetic products unless there has been a transportation/delivery problem i.e goods that are damaged on arrival. All product efficacy issues should be reported directly to the manufacturer.

Returns
Any issues must be reported to our Customer Services team within 6 hours upon receipt of delivery with full details. A Returns Request form must be completed and returned to us within 48 hours via fax or email. Your return will then be under review to determine whether it should be approved or denied. A confirmation email will be sent to you with the decision within 7 working days.

If your return request is approved, this will indicate a pre-authorisation. Church Pharmacy does not agree to credit or exchange any item(s) until the Returns Department has inspected and confirmed that they are in an adequate condition. Products that fail inspection upon return will be destroyed or returned at the cost of the customer. Please do not send any goods back to us without prior permission.

You can view our full Terms and conditions here.

Private Prescriptions
Any issues must be reported to our Customer Services team within 6 hours upon receipt of delivery with full details. A Returns Request Form must be completed and returned to us within 48 hours via fax or email. Your return will then be under review to determine whether it should be approved or denied. A confirmation email will be sent to you with the decision within 7 working days.

If your return request is approved, this will indicate a pre-authorisation. Church Pharmacy does not agree to credit or exchange any item(s) until the Returns Department has inspected and confirmed that they are in an adequate condition. Products that fail inspection upon return will be destroyed or returned at the cost of the customer. Please do not send any goods back to us without prior permission.

Wholesale & Signed Orders
Any issues must be reported to our Customer Services team within 6 hours upon receipt of delivery with full details. A Returns Request Form must be completed and returned to us within 48 hours via fax or email. Your return will then be under review to determine whether it should be approved or denied. A confirmation email will be sent to you with the decision within 7 working days.

If your return request is approved, this will indicate a pre-authorisation. Church Pharmacy does not agree to credit or exchange any item(s) until the Returns Department has inspected and confirmed that they are in an adequate condition. Products that fail inspection upon return will be destroyed or returned at the cost of the customer. Please do not send any goods back to us without prior permission.

NHS Prescriptions
Any issues relating to the delivery of medications for care homes, please contact our Care Home team who will be able to assist you with your query.